1. Complex problem solving (trouble shooting).
2. Critical thinking (included in trouble shooting).
3. Creativity (important component of trouble shooting).
4. People mamagment.
5. Coordinating with others.
6. Emotional intelligence.
7. Judgment and Decision making (important component of trouble shooting).
8. Service operation.
9. Negotiation.
10. Cognitive flexibility.
Атлас новых профессий.